There are several ways to get help with Stitchmastery:
Zendesk
Visit our Help Centre and community forum on Zendesk to search by topic. There are a huge number of articles, videos and links to other sources of information. Our community forum is somewhere you can ask for help or advice from other Stitchmastery users or promote your services, and both areas are linked into a ticket support system where we can help you by email.
Frequently Asked Questions
Visit the Frequently Asked Questions page to see if the answer to your question is there.
User Manual and help menu in Stitchmastery
If you prefer to read the full user manual as a document, click the relevant link below to view it as a PDF, or see the Help menu in Stitchmastery if you are using the Windows or Linux version (there is currently a known fault with the help files on macOS).
Version 3.1.0 User Manual | Version 2 User Manual
Video tutorials and articles about using the software
Our Stitchmastery YouTube channel is regularly updated with tutorials, and you can find an organised list of our videos in our Help Centre. Our Blog regularly features articles and tutorials describing different functions of Stitchmastery, from the Stitchmastery team and from guest contributors including designers and tech editors.
Stitchmastery group on Ravelry
You can search threads on the Stitchmastery Ravelry group to see if your question has been answered previously.
Individual support over email
Please send an email to us at support@stitchmastery.com or by using the contact form below. We aim to answer within 24 hours but, at the weekends or during holiday periods, this might take a little longer.