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Support

There are several ways to get help with Stitchmastery:

Zendesk

Visit our Help Centre and community forum on Zendesk to search by topic. There are a huge number of articles, videos and links to other sources of information. Our community forum is somewhere you can ask for help or advice from other Stitchmastery users or promote your services, and both areas are linked into a ticket support system where we can help you by email.

Frequently Asked Questions

Visit the Frequently Asked Questions page to see if the answer to your question is there.

User Manual and help menu in Stitchmastery

If you prefer to read the full user manual as a document, click the relevant link below to view it as a PDF, or see the Help menu in Stitchmastery.

Version 3.2.2 User Manual   |   Version 3.1.0 User Manual

Video tutorials and articles about using the software

Our Stitchmastery YouTube channel is regularly updated with tutorials, and you can find an organised list of our videos in our Help Centre. Our Blog regularly features articles and tutorials describing different functions of Stitchmastery, from the Stitchmastery team and from guest contributors including designers and tech editors.

Symbol sets included in Stitchmastery

Documentation for the symbol sets included in Stitchmastery can be found on the Stitchmastery Symbol Sets page.

Stitchmastery group on Ravelry

You can search threads on the Stitchmastery Ravelry group to see if your question has been answered previously.

Individual support over email

Please send an email to us at support@stitchmastery.com or by using the contact form below. We aim to answer within 24 hours but, at the weekends or during holiday periods, this might take a little longer.

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