From 1st October 2025 we will no longer be providing support for problems using Stitchmastery version 2 (aka “Knitting Chart Editor”). The last edition of version 2 was released in 2014 so is over 10 years old and no longer runs on current macOS systems, and some problems occur when trying to run it on latest Windows versions. We would therefore encourage anybody still using version 2 to upgrade to a newer version. To check which version you are running, follow these instructions: https://stitchmastery.zendesk.com/hc/en-us/articles/360008064994-How-do-I-check-which-version-of-Stitchmastery-I-am-running
Most people will be able to run our latest version (3.2.2), which is available from our Downloads page, but we will still provide support for version 3.1 which may be necessary for people using older macOS systems (please get in touch by email to support@stitchmastery.com if you need downloads for that version).
Guidance on upgrading can be found on our help centre: https://stitchmastery.zendesk.com/hc/en-us/articles/360009891618-How-do-I-upgrade-the-software-from-a-previous-version and we’re happy to help with any questions about this.